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Hi,
Would like Microsoft to respond.
When ending a scheduled teams call, the Jabra headset does not disconnect. Have to issue a test call every time to release it. This does not happen on Zoom call. Happening with many others. see other string.
Teams 1.6.00.376.
Additional meeting and call-related features and issues within Microsoft Teams for business
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I too have this issue using a Jabra Engage 75 and Jabra Evolve 75 (both of which are running the latest versions of firmware). The quickest workaround I have found to reset the connection is to quit Teams and go back in again.
I have the same issue with multiple Jabra devices.
In the office - Jabra Pro 9470
At home - Jabra Engage 75 and Jabra Speak 710.
Signing out of Teams does not disconnect the headset, I have to Quit the application.
I have the same issue. Really a nuisance.
I was already wondering why my new headset was low on battery so fast.
Using Jabra eVolve 65e
I tested this same issue using the browser based Teams and it normally disconnected the call, but not always (established four calls from the browser and the last one did not disconnect). I'm using a Jabra Engage 75.
It happens to me also, but I just call myself and then hang up after a meeting and it releases.