Microsoft Teams call will not disconnect with Jabra Headset

Anonymous
2023-02-07T13:54:57+00:00

Hi,

Would like Microsoft to respond.

When ending a scheduled teams call, the Jabra headset does not disconnect. Have to issue a test call every time to release it. This does not happen on Zoom call. Happening with many others. see other string.

Why the Teams client keeps using the microphone after calls are finished? is it evesdropping? - Microsoft Q&A

Teams 1.6.00.376.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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  1. Anonymous
    2023-02-09T16:18:23+00:00

    I'm experiencing the same issue with the Jabra 9470

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  2. Anonymous
    2023-02-09T15:31:06+00:00

    I am experiencing the exact same issue. A Test call or power cycling the base is the only mechanism i have found to reset the Jabra Engage 75.

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  3. Anonymous
    2023-02-09T14:31:49+00:00

    Good morning,

    same problem with a Jabra evolution2 85

    At the end of the meeting, if I make a call and quickly hang up, everything stops

    Test call (echo) also works to end connection with Jabra

    This is very annoying, please fix it!!!

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    7 people found this answer helpful.
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  4. Anonymous
    2023-02-09T13:58:54+00:00

    Hi

    I don't have time to test, but here is a reply on the other site

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  5. Anonymous
    2023-02-08T07:53:45+00:00

    I have the same issue and having multiple users reporting this issue. We are on Microsoft Teams version 1.6.00.376 (64-bit).

    Jabra models (which are all up to date - both headset and dongles):

    Jabra Engage 75

    Jabra Evolve 65

    Jabra Evolve2 65

    Temp workaround is to go into Teams settings > Devices and the do a test call > leave the phone call and the presence should reset.

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    10+ people found this answer helpful.
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