Teams Approval - An unexpected server error occurred

Anonymous
2023-09-08T16:44:21+00:00

Hello,

i'm facing an issue in the Teams approval app while sending requests. getting an "unexpected server issue". Other customized templates also do not respond when sending requests. Can anyone suggest what the issue was and how to troubleshoot?

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2023-09-12T17:05:31+00:00

    We have the same issue at our organization as well. The error comes up only when an attachment is involved. No resolution so far.

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  2. Anonymous
    2023-09-13T06:57:45+00:00

    Hey,

    Got an update from Microsoft Support.

    They provided a workaround for this issue and tested working on one of our clients. Follow below steps:

    1. Go to Power Platform Admin Center (admin.powerplatform.microsoft.com)
    2. Select Environments
    3. Select the environment in which the error occurs
    4. Select Security Roles > See All
    5. Click the ellipsis (...) next to Approvals Administrator and select Edit
    6. Search for "asyncoperation" (aka "System Job") table (select "Show all tables" if not visible)
    7. Update the read permission to "Organization"

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    20+ people found this answer helpful.
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  3. Anonymous
    2023-09-13T07:13:54+00:00

    It worked for me, thanks!

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    1 person found this answer helpful.
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  4. Anonymous
    2023-09-13T07:21:39+00:00

    Your welcome sir, i hope others too.

    i believe this is a bug.. somebody already raised a ticket for this.

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  5. Anonymous
    2023-09-13T07:33:33+00:00

    IT worked, thanks.

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