Teams Approval - An unexpected server error occurred

Anonymous
2023-09-08T16:44:21+00:00

Hello,

i'm facing an issue in the Teams approval app while sending requests. getting an "unexpected server issue". Other customized templates also do not respond when sending requests. Can anyone suggest what the issue was and how to troubleshoot?

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2023-10-24T14:50:31+00:00

    I am also seeing the same thing today

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  2. Anonymous
    2023-10-24T01:21:37+00:00

    We have the same issues, we can no longer see attachments on approval

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  3. Anonymous
    2023-10-23T14:12:17+00:00

    Anyone else have an issue now where you can no longer see attachments on approvals?

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  4. Anonymous
    2023-10-03T17:36:24+00:00

    I was successful in using a workaround through teams called "Power Automate." You can create a workflow so that any file dropped in a certain Teams channel/group/team will result in an approval request - "start an approval when a file is added to sharepoint."

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  5. Anonymous
    2023-10-03T08:09:11+00:00

    Hey,

    Got an update from Microsoft Support.

    They provided a workaround for this issue and tested working on one of our clients. Follow below steps:

    1. Go to Power Platform Admin Center (admin.powerplatform.microsoft.com)
    2. Select Environments
    3. Select the environment in which the error occurs
    4. Select Security Roles > See All
    5. Click the ellipsis (...) next to Approvals Administrator and select Edit
    6. Search for "asyncoperation" (aka "System Job") table (select "Show all tables" if not visible)
    7. Update the read permission to "Organization"

    do i need admin rights to make changes under "Environments"? since when i follow the above steps, i found no records under "Environments"...

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