Additional meeting and call-related features and issues within Microsoft Teams for business
I'm having the same issue. It was happening ever so often until recently, now it's every call.
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I've long used call controls and presence with my Jabra headset & Teams, however recently I to started having the problem of either MS Teams or Jabra Direct not clearing the busylight status following the ending of Teams meetings. I've isolated this down to be Teams meetings specifically, if I call a colleague directly the busy status will clear correctly, but if I dial a meeting it will not clear.
Likewise if I do the Settings/Devices/Make a test call, it reliably turns on the busy light then turns it off when the call finishes.
I use a Jabra Evolve 75 headset, the latest version of Jabra Direct and MS Teams 1.6.00.1381 (64-bit), on Windows 10 Pro.
When its in its busy status, call controls continue to function reliably, if I make a new call. And if close Teams and Jabra Direct, the busy light status clears, until I make another call where it goes busylight again as it should. So strangely all is functioning, except for clearing busy status after hanging up a Teams meeting.
Following reading other reports on forums, I've tried; Rebooting. Disabling microphone permissions from Windows 10 Catana search. Manually disabling & re-enabling busylight. Upgrading "Intel Smart Sound Technology for USB Audio" divers. Then later disabling Intel's USB Audio, and rebooting. With no change, the busylight still doesnt get cleared from Team's meeting.
Any ideas for further troubleshooting or whether this is a known bug? (it didnt used to be)
Additional meeting and call-related features and issues within Microsoft Teams for business
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I'm having the same issue. It was happening ever so often until recently, now it's every call.
Same thing here. Evolve 75. Sounds like it's a Teams bug.
Same issue here, starting about 2 weeks ago.
The only workaround I've found is to initiate a "Meet Now," let that meeting begin, and then "End Meeting for everyone." This seems to properly disconnect Teams.
* Sorry, I didn't add the detail that I'm using the Jabra Evolve2 65 which had been working (for years) up until several weeks ago with this problem.
same here, at uOttawa. I've experienced it in last week of Jan 2023, and my users are starting to report the problem too. :-(
I have the same issue with Jabra Evolve2 62 headset.