unable to copy and paste a Teams message that includes the sender's name and time.

Anonymous

The Teams message with the sender name and time cannot be copied and pasted. Two week ago, I was able to do it. I want a copy of the text along with the sender name and time. same problem on both web browsers and desktop versions

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Anonymous

Dear Gilgen,

Good day!

Thank you for posting to Microsoft Community. We are glad to assist!

Based on your description regarding "unable to copy and paste a Teams message that includes the sender's name and time." My sincerest apologies for the inconvenience this might be causing you, after thorough testing, I reproduced your issue at my side. It could be Microsoft changed something at backend. I will report it to replated team. The Workaround I found is to hold mouse for selecting the message with Time Stamp and name of the person you want then use CTRL+C for copy and CTRL+V for paste while you are still holding mouse. Therefore, I will update this thread as soon as I get more detail information about the query and fix.

Also, if you have the organization admin permission, you can also raise a service request to report this symptom to our online channel through the O365 admin center. A support agent can further connect with you remotely, for further troubleshooting and involve the backend team where need be. Get support for Microsoft 365 for business -- Online support. I will also revert back when I get more info on this. Your patience and cooperation are much appreciated. Have a nice day!

Best regards,

Inema |Community Moderator

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44 additional answers

Anonymous

2024-08-30T18:40:30+00:00

Wow! I don't recall being polled about the change lol. I wonder what users they asked before making the change... I can see removing the reactions sure, and emojis not needed, but timestamps and sender/receiver name are for sure something that should have been made an optional setting and not just removed entirely. Not all offices/businesses have the same work flow or needs..
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Anonymous

2024-08-30T18:44:19+00:00

Where was that reply posted? I'd like to see it.

It makes no sense that most users of TEAMS would want to copy a conversation WITHOUT the name and timestamp. EVERY communication platform shows a sender and a time/date when something is posted or someone replies because IT"S IMPORTANT.

Example: Which comments after the first two are from John and which are Matt and when did this conversation occur? NO ONE KNOWS.

Hi John. I need those numbers from you by EOW.

Sure Matt, I'll be working on them.

I have a question. Is the top number the largest?

No, usually the top number is the smallest.

But I wonder now how that is going to work?

I really am not sure.

I'll have to do some investigation.

I'll investigate as well and see which one is correct.
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Anonymous

2024-09-02T08:49:42+00:00

Who in their right mind is copying and pasting chat converstations that dont include who's said what and when.... think Microsoft have dropped a clanger here
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Anonymous

2024-09-04T13:48:07+00:00

The solution does not work- it also creates a lot of issues when trying to document interactions on Teams

Disappointed by the change...
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