unable to copy and paste a Teams message that includes the sender's name and time.

Anonymous
2024-08-20T21:59:54+00:00

The Teams message with the sender name and time cannot be copied and pasted. Two week ago, I was able to do it. I want a copy of the text along with the sender name and time. same problem on both web browsers and desktop versions

Microsoft Teams | Microsoft Teams for business | Chats | Group chats

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2024-08-20T23:57:57+00:00

Dear Gilgen,

Good day!

Thank you for posting to Microsoft Community. We are glad to assist!

Based on your description regarding "unable to copy and paste a Teams message that includes the sender's name and time." My sincerest apologies for the inconvenience this might be causing you, after thorough testing, I reproduced your issue at my side. It could be Microsoft changed something at backend. I will report it to replated team. The Workaround I found is to hold mouse for selecting the message with Time Stamp and name of the person you want then use CTRL+C for copy and CTRL+V for paste while you are still holding mouse. Therefore, I will update this thread as soon as I get more detail information about the query and fix.

Also, if you have the organization admin permission, you can also raise a service request to report this symptom to our online channel through the O365 admin center. A support agent can further connect with you remotely, for further troubleshooting and involve the backend team where need be. Get support for Microsoft 365 for business -- Online support. I will also revert back when I get more info on this. Your patience and cooperation are much appreciated. Have a nice day!

Best regards,

Inema |Community Moderator

Was this answer helpful?

20+ people found this answer helpful.
0 comments

44 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2024-10-04T13:47:12+00:00

    I have been using the snipping tool which copies the selected text as a picture which you can email to yourself or paste into teams. Not a perfect fix, but does at least capture who said what and when.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2024-10-02T15:32:30+00:00

    Are you working from a PC? this did not copy it all for me with "SHIFT + Left" and "CTRL + C"

    currently for EVERY msg I have to separately copy then manually fix the name/date/time info for who sent each msg...

    Was this answer helpful?

    0 comments
  3. Anonymous
    2024-10-02T13:09:38+00:00

    Could not get that to work. But by highlighting the name with the text and then using CRTL-C that does copy both. It's not straight forward and the pasted text has no blank lines between replies, but it is a slight workaround.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-10-02T08:00:04+00:00

    When you select the text, use "SHIFT + Left" and then "CTRL + C"
    Then the sender and time will be in the copied text.

    Was this answer helpful?

    0 comments