unable to copy and paste a Teams message that includes the sender's name and time.

Anonymous
2024-08-20T21:59:54+00:00

The Teams message with the sender name and time cannot be copied and pasted. Two week ago, I was able to do it. I want a copy of the text along with the sender name and time. same problem on both web browsers and desktop versions

Microsoft Teams | Microsoft Teams for business | Chats | Group chats

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Anonymous
2024-08-20T23:57:57+00:00

Dear Gilgen,

Good day!

Thank you for posting to Microsoft Community. We are glad to assist!

Based on your description regarding "unable to copy and paste a Teams message that includes the sender's name and time." My sincerest apologies for the inconvenience this might be causing you, after thorough testing, I reproduced your issue at my side. It could be Microsoft changed something at backend. I will report it to replated team. The Workaround I found is to hold mouse for selecting the message with Time Stamp and name of the person you want then use CTRL+C for copy and CTRL+V for paste while you are still holding mouse. Therefore, I will update this thread as soon as I get more detail information about the query and fix.

Also, if you have the organization admin permission, you can also raise a service request to report this symptom to our online channel through the O365 admin center. A support agent can further connect with you remotely, for further troubleshooting and involve the backend team where need be. Get support for Microsoft 365 for business -- Online support. I will also revert back when I get more info on this. Your patience and cooperation are much appreciated. Have a nice day!

Best regards,

Inema |Community Moderator

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  1. Anonymous
    2024-11-04T15:38:21+00:00

    It will be the optimal solution for MS Team to provide a button to export the chat history with the options to select what to be included. The results of the current workaround is sort of messy. It is highly desired that the exported file appears as seen on the screen.

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  2. Anonymous
    2024-10-22T15:18:48+00:00

    This is a very bad update and causes a lot of wasted time. Put the names of the commenters back at least.

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  4. Anonymous
    2024-10-07T14:23:06+00:00

    The workaround mentioned by MS doesn't work. It messes up the messages, makes it impossible to read. I hope this will be fixed very soon. For now i'll be using snipping tool to make screenshots of converstations.

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