unable to copy and paste a Teams message that includes the sender's name and time.

Anonymous
2024-08-20T21:59:54+00:00

The Teams message with the sender name and time cannot be copied and pasted. Two week ago, I was able to do it. I want a copy of the text along with the sender name and time. same problem on both web browsers and desktop versions

Microsoft Teams | Microsoft Teams for business | Chats | Group chats

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Anonymous
2024-08-20T23:57:57+00:00

Dear Gilgen,

Good day!

Thank you for posting to Microsoft Community. We are glad to assist!

Based on your description regarding "unable to copy and paste a Teams message that includes the sender's name and time." My sincerest apologies for the inconvenience this might be causing you, after thorough testing, I reproduced your issue at my side. It could be Microsoft changed something at backend. I will report it to replated team. The Workaround I found is to hold mouse for selecting the message with Time Stamp and name of the person you want then use CTRL+C for copy and CTRL+V for paste while you are still holding mouse. Therefore, I will update this thread as soon as I get more detail information about the query and fix.

Also, if you have the organization admin permission, you can also raise a service request to report this symptom to our online channel through the O365 admin center. A support agent can further connect with you remotely, for further troubleshooting and involve the backend team where need be. Get support for Microsoft 365 for business -- Online support. I will also revert back when I get more info on this. Your patience and cooperation are much appreciated. Have a nice day!

Best regards,

Inema |Community Moderator

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  1. Anonymous
    2024-09-04T16:39:18+00:00

    This feature NEEDS to be brought back! I work for a law firm, we need to be able to have a record of who said what & when.

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  2. Anonymous
    2024-09-26T10:41:44+00:00

    Adding myself to the list of Teams users extremely dissatisfied with this change. The reason I found this thread is because I google searched "no longer able to copy and paste Teams chat with sender info"! This has been impacting me at work as I'm constantly copying and pasting then following up with "from John" and "see what I replied". On what planet was this a useful update? Why would you copy and paste a message without including who is from and when it was sent?!?

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  3. Anonymous
    2024-08-30T05:58:53+00:00

    The workaround mention in above comments does not work. I do not think that this change has brought any value or good user experience. All in all, a pretty disappointing experience.

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  4. Anonymous
    2024-09-02T08:49:42+00:00

    Who in their right mind is copying and pasting chat converstations that dont include who's said what and when.... think Microsoft have dropped a clanger here

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