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Hi, when loading up Wordament through Teams, the leaderboard is not showing our names on the left and not giving us the usual live updates on the points. We cant seem to enjoy the game without this feature. How can this be fixed?
Additional features, settings, or issues not covered by specific Microsoft Teams categories
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
The banter between my m8s has been lack luster ever since we discovered the absence of the Wordament leaderboard. Please fix
My users are having the same issue. We've tried running the game on Classic and New Teams clients on a variety of different devices - all Windows 10, but we've got laptops and Surface devices and that doesn't seem to be a factor.
We've checked different network connections that range from on our corporate network behind our firewall to just plugging directly into a modem to using a public wifi connection, and the game always works but hasn't populated the leaderboard in around 6 weeks for any of our users.
I opened a ticket with the Casual Games team and they sent me a bunch of local device or connectivity troubleshooting steps, but I very much doubt that's a factor given how many users have reported the issue and the sheer variety of devices and network connection combinations.
I suppose it's possible that there's some shared factor that we're all missing here, but it seems far more likely that a recent update to the games for work client has caused this issue. We have had users running the Wordament game since it launched with no reports of leaderboard issues until these past 6 weeks.
The comments here are pretty hilarious and were fun to read, but I believe everyone here is still dead serious that fixing this would be a very positive thing for all our users. These games are a great way for remote teams to bond and connect, but the leaderboard function for Wordament is very much a catalyst for fostering friendly competition between team members so losing that capability has caused some of our users to abandon the game altogether until the leaderboard issue is fixed.
Hello Jay_763, I'm Ibhadighi and I'd happily help you with your question. In this forum, we are Microsoft consumers just like yourself. If the leaderboard is not appearing or updating correctly in Wordament when played through Microsoft Teams, try the following steps to resolve the issue: 1. Sometimes simply refreshing or restarting Microsoft Teams can resolve display issues. 2. Ensure that both Microsoft Teams and the Wordament app are updated to their latest versions. 3. Verify that all players have a stable network connection, as connectivity issues can affect real-time features like leaderboards. 4. Try uninstalling and then reinstalling the Wordament app within Teams. I hope this helps. Best Regards, Ibhadighi
None of these suggestions help, is MS looking into the issue or is this not a priority?
Ohh its a priority, those suggestions do not resolve the issue. MS had better be looking into a solution as there are many families, animals, friends, enemies, that are all waiting for the return of the leaderboard.
Wordament now gone,
Teams' lexicon lost in void,
Bring back wordy dawn.
~ Mahatma Gandhi