Microsoft Teams Copying Name, Timestamp, and Message

Anonymous
2024-08-16T19:20:37+00:00

I used to be able to copy a series of teams messages and it would include the Username, timestamp and the message, but now it only includes the message. I did not change anything about the way I'm copying. I need to be able to copy and paste this data for my work. I have already deleted the MSTeams_8wekyb3d8bbwe file to clear cache, and I've reset and repaired the app. I have had no luck in getting this ability back. We should have the choice of including this data in clipboard or not.

Example of what it used to look like:

[Yesterday 8:15 AM] James Smith

Message

[Yesterday 8:30 AM] John White

Message

[Yesterday 9:30 AM] Jackson Taylor

Message

Example of what it looks like now:

Message

Message

Message

Microsoft Teams | Microsoft Teams for business | Chats | Group chats

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  1. Anonymous
    2024-09-04T14:50:36+00:00

     

    Dear Shane,

     

    Good day!

    Thank you for posting to Microsoft Community. We are glad to assist!

     

    Based on your description regarding "Microsoft Teams Copying Name, Timestamp, and Message". My sincerest apologies for the inconvenience this might be causing you, after thorough testing, I reproduced your issue at my side. It could be Microsoft changed something at backend. I will report it to replated team. The Workaround I found is to hold mouse for selecting the message with Time and sender you want then use CTRL+C for copy and CTRL+V for paste while you are still holding mouse. Therefore, I will update this thread as soon as I get more detail information about the query and fix.

    Also, if you have the organization admin permission, you can also raise a service request to report this symptom to our online channel through the O365 admin center. A support agent can further connect with you remotely, for further troubleshooting and involve the backend team where need be. Get support for Microsoft 365 for business -- Online support. I will also revert back when I get more info on this. Your patience and cooperation are much appreciated. Have a nice day!

    Best regards,

    Inema |Community Moderator

    This suggestion does not work for me. It is so hard to understand why Microsoft can't leave products that work well alone. Fix things like not being able to search and replace or set default line spacing in OneNote, things that actually impede functionality. Please stop taking functionality away.

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  2. Anonymous
    2024-09-04T17:19:24+00:00

    Does anyone know if there is a thread we can upvote to make this an optional feature?

    I'm trying to herd people to this Feedback thread for up-voting:

    https://feedbackportal.microsoft.com/feedback/idea/4ed7c52a-af58-ef11-b4ad-0022484d3ecchttps://feedbackportal.microsoft.com/feedback/idea/4ed7c52a-af58-ef11-b4ad-0022484d3eccbut

    ...but there are others on that platform too.

    The more up-votes one item gets, however, the greater chance someone at MS listens... *crosses fingers*

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  3. Anonymous
    2024-09-12T19:02:44+00:00

    Suggestions:

    When copying a single message: do not copy sender and timestamp

    When copying multiple messages: copy sender and timestamp

    OR

    Provide a secondary hotkey for copying sender and timestamp metadata vs. copying only message text

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  4. Anonymous
    2024-10-03T14:35:46+00:00

    What I have discovered is that if I hold the Shift Key down while selecting and then Right-Click Copy, I get the detail, but I cannot release the Shift Key until I copy the detail.

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  5. Anonymous
    2024-10-03T15:38:46+00:00

    @James Everett, this is what I have found, as well

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