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I used to be able to copy a series of teams messages and it would include the Username, timestamp and the message, but now it only includes the message. I did not change anything about the way I'm copying. I need to be able to copy and paste this data for my work. I have already deleted the MSTeams_8wekyb3d8bbwe file to clear cache, and I've reset and repaired the app. I have had no luck in getting this ability back. We should have the choice of including this data in clipboard or not.
Example of what it used to look like:
[Yesterday 8:15 AM] James Smith
Message
[Yesterday 8:30 AM] John White
Message
[Yesterday 9:30 AM] Jackson Taylor
Message
Example of what it looks like now:
Message
Message
Message
Conversations involving multiple participants, allowing collaboration and information sharing in Teams
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
You speak out of my heart. Big THANK YOU to you:-)
At least 2 votes more:
Dear Shane,
Good day!
Thank you for posting to Microsoft Community. We are glad to assist!
Based on your description regarding "Microsoft Teams Copying Name, Timestamp, and Message". My sincerest apologies for the inconvenience this might be causing you, after thorough testing, I reproduced your issue at my side. It could be Microsoft changed something at backend. I will report it to replated team. The Workaround I found is to hold mouse for selecting the message with Time and sender you want then use CTRL+C for copy and CTRL+V for paste while you are still holding mouse. Therefore, I will update this thread as soon as I get more detail information about the query and fix.
Also, if you have the organization admin permission, you can also raise a service request to report this symptom to our online channel through the O365 admin center. A support agent can further connect with you remotely, for further troubleshooting and involve the backend team where need be. Get support for Microsoft 365 for business -- Online support. I will also revert back when I get more info on this. Your patience and cooperation are much appreciated. Have a nice day!
Best regards,
Inema |Community Moderator
A slightly different version of the workaround mentioned is what works for me, though it is a bit more labor-intensive. I can do a regular Copy and Paste using the mouse - of just the name and time stamp. Then I can do a regular Copy and Paste of the message. Wash, rinse, repeat. Tedious if it's a long message chain... Hope this helps somebody.
Very respectfully,
Mike L.
This doesn't really help anybody because we need it for long chat history.