Microsoft Teams Copying Name, Timestamp, and Message

Anonymous
2024-08-16T19:20:37+00:00

I used to be able to copy a series of teams messages and it would include the Username, timestamp and the message, but now it only includes the message. I did not change anything about the way I'm copying. I need to be able to copy and paste this data for my work. I have already deleted the MSTeams_8wekyb3d8bbwe file to clear cache, and I've reset and repaired the app. I have had no luck in getting this ability back. We should have the choice of including this data in clipboard or not.

Example of what it used to look like:

[Yesterday 8:15 AM] James Smith

Message

[Yesterday 8:30 AM] John White

Message

[Yesterday 9:30 AM] Jackson Taylor

Message

Example of what it looks like now:

Message

Message

Message

Microsoft Teams | Microsoft Teams for business | Chats | Group chats

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

68 answers

Sort by: Newest
  1. Anonymous
    2024-08-30T12:04:52+00:00

    Unfortunately as per my post, that did not work for me.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-08-30T10:44:32+00:00

    TEMPORARY SOLUTION

    I found on another thread that deleting contents of following fixes the issue temporarily, until the issue it pops up again.

    In Hidden Icons on taskbar at bottom right, right click on the Teams icon and Quit.

    Delete contents of following folder, as much as it allows (some files are blocked from getting deleted):
    C:\Users\YourUserNameHere\AppData\Local\Packages\MSTeams_8wekyb3d8bbwe

    You will then be able to capture timestamps.... temporarily... until it pops up again.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-08-28T04:27:29+00:00

    Web v2 did not work for me.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-08-28T03:45:34+00:00

    Use Teams Feedback?

    Surely if they get inundated with requests they have to listen to feedback. (I know I live in a parallel universe).

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2024-08-27T15:11:14+00:00

    I have been frustrated with this exact thing for the last few weeks.
    I often copy teams messages with names and timestamps when updating tickets when the conversations have pertinent info in them.

    It's frustrated me to only get the messages and have to indicate who said what at what time as this is now taking so much extra time that's unnecessary.

    Unfortunately, our IT department just upgraded our workstations to Win11, so I wasn't sure if it was a Teams update that happened or the difference between win10 and win11, since there were other features and apps that are different within win11.

    I really hope Microsoft DOES implement this as an option though, as it IS beneficial for those of us that need or want timestamps along with who said what in a conversation.

    Thanks
    Jeremy

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments