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I used to be able to copy a series of teams messages and it would include the Username, timestamp and the message, but now it only includes the message. I did not change anything about the way I'm copying. I need to be able to copy and paste this data for my work. I have already deleted the MSTeams_8wekyb3d8bbwe file to clear cache, and I've reset and repaired the app. I have had no luck in getting this ability back. We should have the choice of including this data in clipboard or not.
Example of what it used to look like:
[Yesterday 8:15 AM] James Smith
Message
[Yesterday 8:30 AM] John White
Message
[Yesterday 9:30 AM] Jackson Taylor
Message
Example of what it looks like now:
Message
Message
Message
Conversations involving multiple participants, allowing collaboration and information sharing in Teams
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This doesn't really help anybody because we need it for long chat history.
Thread from Nate Roberson in MS feedback portal to this topic(*) with presently the most upvotes (479 01.04.2025, 507 11.04.2025):
Copying messages no longer includes the who/when context https://feedbackportal.microsoft.com/feedback/idea/4ed7c52a-af58-ef11-b4ad-0022484d3ecc
It would be nice if you join there also with an upvote.
(*): Microsoft should go back to the functionality before Aug. 2024 OR make at least configurable if timestamp/username is included in export or not.
Unfortunately as per my post, that did not work for me.
TEMPORARY SOLUTION
I found on another thread that deleting contents of following fixes the issue temporarily, until the issue it pops up again.
In Hidden Icons on taskbar at bottom right, right click on the Teams icon and Quit.
Delete contents of following folder, as much as it allows (some files are blocked from getting deleted):
C:\Users\YourUserNameHere\AppData\Local\Packages\MSTeams_8wekyb3d8bbwe
You will then be able to capture timestamps.... temporarily... until it pops up again.
Use Teams Feedback?
Surely if they get inundated with requests they have to listen to feedback. (I know I live in a parallel universe).