My Airpod pro 2 doesn't work on Teams

Anonymous
2023-09-21T11:34:36+00:00

My Airpod pro 2 doesn't work on Teams. They have no problem with other programs, and also work on teams on my phone.

They connect fine and I can see that they are selected in the teams settings. The app is also on the list of apps that can access the microphone and so on.

Furthermore I have disconnected them and reconnected them several times, I have also deleted Teams and installed once agin. Nothing works!!!!

It works fine otherwise and with other headphones.

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Anonymous
2023-10-30T18:46:54+00:00

I spent 2.5 hours yesterday doing allll of the steps I've found in every forum and I think rolling back the intel bluetooth driver worked for me. I did a test run with teams, Settings > Devices > Make a test call, and everything worked for the first time since this all started a few months back. I havent had an actual teams call to test it but this is promising. I think some things work for some people, and others work for some, its not a one fix works for all type of thing.

Windows Key + X > Device Manager > Bluetooth > Intel Wireless Bluetooth > Driver > Rollback Driver. Restart Windows. I also restarted my airpods before I rebooted, and re-connected them to windrows to have a clean slate on both accounts. Then made my test call with teams and it worked.

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  1. Anonymous
    2023-11-17T14:51:29+00:00

    Same issue here.

    If you use teams on a browser then the airpods pro work perfectly.

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  2. Anonymous
    2023-11-17T15:07:15+00:00

    For some reason, this issue has resolved itself for me. My airpod pros now work fine with Teams (as of 11/16/23). It could be the most recent update that Apple sent to Airpod Pros Or it could be an update to Windows or Teams that did it. Hard to say, Both of mine have been updated in recent week. But I'd recommend doing an update for everything and trying it again.

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  3. Anonymous
    2023-11-17T15:19:30+00:00

    I concur - all of a sudden I am not having connection issues. Thank goodness!!

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  4. Anonymous
    2023-11-22T17:12:32+00:00

    This is not a good answer, because Microsoft Teams has worked with my air pods ever since I got them. Years.

    You have a new update, and now it does not work. It is not that "Microsoft doesn't support Apple." It's that your new software has a bug in it.

    The right answer is: "thank you for that feedback. We see from this forum that is happening to dozens of people. We will communicate that to our developers and fix it in one of the upcoming updates."

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    3 people found this answer helpful.
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