My Airpod pro 2 doesn't work on Teams

Anonymous
2023-09-21T11:34:36+00:00

My Airpod pro 2 doesn't work on Teams. They have no problem with other programs, and also work on teams on my phone.

They connect fine and I can see that they are selected in the teams settings. The app is also on the list of apps that can access the microphone and so on.

Furthermore I have disconnected them and reconnected them several times, I have also deleted Teams and installed once agin. Nothing works!!!!

It works fine otherwise and with other headphones.

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Anonymous
2023-10-30T18:46:54+00:00

I spent 2.5 hours yesterday doing allll of the steps I've found in every forum and I think rolling back the intel bluetooth driver worked for me. I did a test run with teams, Settings > Devices > Make a test call, and everything worked for the first time since this all started a few months back. I havent had an actual teams call to test it but this is promising. I think some things work for some people, and others work for some, its not a one fix works for all type of thing.

Windows Key + X > Device Manager > Bluetooth > Intel Wireless Bluetooth > Driver > Rollback Driver. Restart Windows. I also restarted my airpods before I rebooted, and re-connected them to windrows to have a clean slate on both accounts. Then made my test call with teams and it worked.

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  1. Anonymous
    2024-04-18T19:41:33+00:00

    I'm not sure this works however on 2nd Gen Airpods. I'm thankful I found this trail because I'm been trying to figure out why I can start a meeting with my airpods and 10 mins in I can't be heard and have to log out. I also login on both my computer and my iphone, but 10 mins in the audio goes. I don't appreciate that the bickering between Msft and Apple means I can't use my preferred ear piece with Teams.

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  2. Anonymous
    2024-04-18T14:56:54+00:00

    Exactly same issue here.
    Unfortunately, no solution. Unless Microsoft fixes this issue with their blue tooth or whatever the cause of this issueis.

    Support from Microsoft regarding this issue is 0.0

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  3. Anonymous
    2024-04-18T07:49:11+00:00

    I am experiencing a similar issue with a brand new set of AirPods Pro 2 in the 'new' Teams. I see the following two devices listed in Windows 10:

    • Headset (Gabriel's AirPods Pro - Find My Hands-Free AG Audio)
    • Headset (Gabriel's AirPods Pro - Find My Stereo)

    In Windows, I can hear audio from either device, but in Teams, I don't have audio when I select Headset (Gabriel's AirPods Pro - Find My Stereo). If I switch to Headset (Gabriel's AirPods Pro - Find My Hands-Free AG Audio), I do have audio, but the quality is very poor.

    Is there no solution to this problem?

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