My Airpod pro 2 doesn't work on Teams

Anonymous
2023-09-21T11:34:36+00:00

My Airpod pro 2 doesn't work on Teams. They have no problem with other programs, and also work on teams on my phone.

They connect fine and I can see that they are selected in the teams settings. The app is also on the list of apps that can access the microphone and so on.

Furthermore I have disconnected them and reconnected them several times, I have also deleted Teams and installed once agin. Nothing works!!!!

It works fine otherwise and with other headphones.

Microsoft Teams | Microsoft Teams for business | Teams for Mac

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Anonymous
2023-10-30T18:46:54+00:00

I spent 2.5 hours yesterday doing allll of the steps I've found in every forum and I think rolling back the intel bluetooth driver worked for me. I did a test run with teams, Settings > Devices > Make a test call, and everything worked for the first time since this all started a few months back. I havent had an actual teams call to test it but this is promising. I think some things work for some people, and others work for some, its not a one fix works for all type of thing.

Windows Key + X > Device Manager > Bluetooth > Intel Wireless Bluetooth > Driver > Rollback Driver. Restart Windows. I also restarted my airpods before I rebooted, and re-connected them to windrows to have a clean slate on both accounts. Then made my test call with teams and it worked.

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  1. Anonymous
    2024-04-10T15:23:11+00:00

    Very true. Within Teams you can choose the equipment.
    However and whatever you choose or change at your equipment or other settings, the Airpods Pro will still not work properly.

    Changing you Tems into Team New or the other way around won't make a difference either. The problem stays.

    In my specific case i can't control te volume bar. The volume bar adjusts itself to the max and all I can hear is people whispering.

    The sounds is way too soft eventho people can hear me really good.

    Outside Teams the working of the Airpods Pro is perfect.

    So it's Teams and probably Teams in combination with BlueTooth.

    So far no response from MS itself.

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  2. Anonymous
    2024-04-10T11:09:33+00:00

    I have a MacBook AirPods and have never ever had an issue before I was dragged without a way to opt-out onto 'New Teams'. I should be able to CHOOSE what equipment I use and Microsoft really should be flexible and realistic. I will not be asking my employer for more equipment, we should be able to ask Microsoft for support and we get support.

    Please let me know if I can opt out of New-Teams, my AirPods worked perfectly for the last 3 years, only last month with New Teams has the issue happened. (My specific issue is they cannot hear me so it's a mic issue, I can hear them through AirPods just fine. I checked all the settings)

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  3. Anonymous
    2024-04-08T12:29:18+00:00

    Same issue here and reported to MS.

    Since the last Teams update none of mij Airpods pro 2 are working. (Yeah I got two)

    So it's definetly not an Airpods issue. But we all know that here.

    I quickly received the answer from MS after reporting my issue:

    If you’re asking a question, take the time to give us a detailed description of your issue and how we can best help you.

    AKA fake promises.

    Everyone in my company has the same issues with the Airpods pro 2.

    But teams on my phone doesn't seem to have that issue

    FIX IT !!!!!!

    Maybe this is worth trying.

    How To Use Apple AirPods Pro With Microsoft Teams on Windows 10 (youtube.com)

    I know MS should fix it.

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