My Airpod pro 2 doesn't work on Teams

Anonymous
2023-09-21T11:34:36+00:00

My Airpod pro 2 doesn't work on Teams. They have no problem with other programs, and also work on teams on my phone.

They connect fine and I can see that they are selected in the teams settings. The app is also on the list of apps that can access the microphone and so on.

Furthermore I have disconnected them and reconnected them several times, I have also deleted Teams and installed once agin. Nothing works!!!!

It works fine otherwise and with other headphones.

Microsoft Teams | Microsoft Teams for business | Teams for Mac

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2023-10-30T18:46:54+00:00

I spent 2.5 hours yesterday doing allll of the steps I've found in every forum and I think rolling back the intel bluetooth driver worked for me. I did a test run with teams, Settings > Devices > Make a test call, and everything worked for the first time since this all started a few months back. I havent had an actual teams call to test it but this is promising. I think some things work for some people, and others work for some, its not a one fix works for all type of thing.

Windows Key + X > Device Manager > Bluetooth > Intel Wireless Bluetooth > Driver > Rollback Driver. Restart Windows. I also restarted my airpods before I rebooted, and re-connected them to windrows to have a clean slate on both accounts. Then made my test call with teams and it worked.

Was this answer helpful?

10+ people found this answer helpful.
0 comments

104 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2025-02-12T12:49:41+00:00

    I may case, I turned the volume up by using the stem on the AirPods and worked for me!

    Was this answer helpful?

    0 comments
  2. Anonymous
    2024-11-19T15:40:00+00:00

    OMG, that worked! The microphone still does not work, but at least I got the speaker working again! THANK YOU

    Was this answer helpful?

    0 comments
  3. Anonymous
    2024-11-12T17:37:17+00:00

    what kind of a suggestion is that, are you kidding?

    My airpods pro is working on every single device and app. The only exception is MS Teams app. Before I connect to a meeting everything works fine. During the meeting airpods stops to work. After I disconnect from meeting it works fine.

    Please fix this annoying issue. We can not buy a new headset for each app!!!

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-11-02T22:26:14+00:00

    My AirPods were not working with Microsoft Teams. They work with everything else on the Dell Laptop but NOT teams.

    Teams is super quiet for me; but everyone hear me fine

    Here is the fix :-

    Connect the AirPods to the laptop. Then use the stalk slider on the AirPod to swipe the volume up until you hear a tone.

    For some reason the Laptop master volume works on every application except Teams which has a secondary volume hidden which is you can only turn up by using the volume on the AirPod to turn up.

    Took me hours to work this out. Hope it helps.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments