New Team doesn't have a General Channel

Anonymous
2024-09-03T14:22:01+00:00

I've just created a new Team and during creation I was asked to create the first channel name, I attempted to use 'General' but was told this was already used so I just carried on making the rest of the required channels. Now when I look within 'Manage Team'->'Channels' there is no General channel. It appears it was never created and If I try to create it manually I get the error "The name General is reserved. Try another name."

I have restarted Teams & cleared the Cache but still do not have a General channel.

Microsoft Teams | Microsoft Teams for business | Teams and channels | Other

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Anonymous
2024-09-03T16:33:25+00:00

Dear Callum Butler,

Good day! Thank you for posting in the Microsoft Community. We will be happy to help you.

It sounds like you’ve encountered a common issue in Microsoft Teams. The “General” channel is indeed reserved and automatically created when a new team is set up. you are right! I tested the same on my end, it seems the General channel no longer automatically created when creating a Team from scratch (a basic team), seems currently to get this General channel created, you need to use the More create team options and choose the "From another team" or "From a template" and use the "Manage a Project" for example.

This behavior will be reported to Microsoft for confirmation, and we will monitor it. We will provide you with an update as soon as we receive it.

Thanks in advance for your understanding! Your patience and cooperation will be highly appreciated.

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  1. Anonymous
    2024-09-03T17:06:33+00:00

    Thanks De Paul, appreciate the quick response - I've created a new team following your instructions and I have the General channel back!

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  2. Anonymous
    2024-09-06T12:31:40+00:00

    I have also recently created a new team and there is no General channel. When I go to add a new channel, there is no "more create team options" visible for me to select. Could this be a company/admin type of setting that is enabled/disabled?

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  3. Anonymous
    2024-09-12T16:11:17+00:00

    When creating a new team from another team, I'm presented with a non-alphabetized list of my hundreds of existing Teams. is this list searchable? If not, this I will need some other workaround as it is very time consuming to find the "needle in a haystack" team that I want to copy.

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  4. Anonymous
    2024-09-16T14:19:45+00:00

    A General channel is still created but it is created with a different name, that can't be 'General', but is displayed as, 'General'. All very confusing!

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