Teams keeps popping up while using any MS365 apps

Anonymous
2024-03-13T09:54:53+00:00

Hi all,

We have a few users complaining Teams keeps popping up while they're using any Office app,

I've checked all settings, deleted cache, reinstalled and this issue still persists

It becomes very annoying because it pops up to the front of the screen while users are typing on Word of Excel.

It's not related to receiving messages as no new messages when it happens.

Has anyone had the same issue? Can't find anyone with similar issues

We use teams on a regular basis, so disabling auto start or removing it completely it's not an option

Thanks

Microsoft Teams | Microsoft Teams for business | Other

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Anonymous
2024-04-05T08:58:24+00:00

Hello João Custodio and All

Good day!

Kindly note that this issue was been reported resolved the Service Health with ID TM746712.

The user experience of this incident was: Users' Microsoft Teams desktop client pops up when opening other applications.

More info: Specifically, when a user opened an application while the Microsoft Teams desktop was also open, the Microsoft Teams desktop window took focus for the user. While there was no immediate user impact preventing users from using Microsoft Teams, the scenario interrupted user interactions with several other applications and had the potential to cause unintentional actions when focus unexpectedly shifted to the Teams client.
Final status: The deployment of the fix completed to the affected environments and remediated the impact.

Scope of impact: Your organization was impacted by this event, and users' Microsoft Teams desktop client pops up when opening other applications.
Start time: Friday, March 8, 2024, at 11:11 AM UTC.
End time: Thursday, March 28, 2024, at 12:29 PM UTC.
Root cause: A recent Microsoft Teams desktop update introduced a code issue that was causing the impact.

Next steps:

  • We're continuing our review of the recent Microsoft Teams desktop update to better understand the behavior and interactions of the Microsoft Teams pops ups, which will help us to avoid similar impact during future updates.

This is the final update for the event.

In case you face any issues after the update, please respond to this thread.

Best Regards,

Ashraf | Microsoft Community Moderator

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  1. Anonymous
    2024-04-30T17:40:04+00:00

    This is still happening to me whether I use the New Teams or switch to the classic Teams app. Any other ideas about what could cause this? Was there an update that I could check for that maybe my company skipped?

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  2. Anonymous
    2024-04-22T23:56:26+00:00

    This is still an issue and very annoying in the middle of work. Perhaps is this triggered via audio?

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  3. Anonymous
    2024-04-17T11:57:07+00:00

    This is unacceptable. Even for ctrl+f in word, teams pop-us up!

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  4. Anonymous
    2024-03-27T09:42:37+00:00

    We've had a couple of users reporting the issue hasn't happened today.

    Hopefully it's getting sorted by this update 🤞🤞

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