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I'm writing to report an issue with screen sharing in Microsoft Teams after updating Microsoft Edge to version 131.0.2903.48 (Official build) (64-bit) this morning (18/11/2024).
The Problem:
When attempting to share my screen in Microsoft Teams through the Edge browser, I can only share the browser window itself. Sharing the entire screen or specific applications is not possible.
Additionally, clicking "Share Screen" causes my camera to turn off with an error message stating "Your video isn't working. We couldn't access your camera."
This issue occurs in both the Microsoft Teams web app within Edge and the standalone Teams desktop application (if available on your platform).
Troubleshooting Attempts:
I have verified that screen sharing works flawlessly in Google Chrome on the same system.
A colleague using Ubuntu 24.04 is experiencing the same problem, suggesting the issue is not specific to Ubuntu 22.04.
Possible Cause:
This issue may be related to the recent Edge update or potential compatibility issues with Ubuntu.
Request:
I would appreciate it if you could investigate this issue and provide a possible solution or workaround. Additionally, please consider escalating this issue to the appropriate team if necessary.
Displaying your screen content to others during a Teams meeting or call for collaboration
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
After raising a support ticket with Microsoft, I was told the following.
DearOndrej
Good day!
Thank you for posting to Microsoft Community. We are glad to assist!
Based on your description regarding "Mycrosoft Teams stop sharing screen in new version of Edge browser on Linux". Thank you so much for bringing this to our attention, on further checks, looks like we have received a number of requests on this, and the team is currently looking in the situation.
Also, as an organization admin, you can also raise a service request to report this symptom to our online channel through the Microsoft Teams admin center. At the bottom-right side of the page, select Need help. A support agent can further connect with you remotely, for further troubleshooting and involve the backend team which might be needed for further checks. Get support for Microsoft 365 for business -- Online support. I will also revert back when I get more info on this. Your patience and cooperation are much appreciated.
Best regards,
Inema |Community Moderator