New Teams is not allowing Outlook to display contact status.

Anonymous
2023-10-05T16:47:12+00:00

New Teams is not allowing Outlook to display contact status.
If I turn Off "Try the new Teams" and go back to old Teams, then Outlook starts showing contact status.

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Anonymous
2023-10-19T14:21:02+00:00

New Teams is not allowing Outlook to display contact status.
If I turn Off "Try the new Teams" and go back to old Teams, then Outlook starts showing contact status.

Here is a potential fix. From the below article about fixing Presence in Outlook it mentions to manually set the registry to "Teams"

HKEY_CURRENT_USER\Software\IM Providers

  • Name: DefaultIMApp
  • Type: REG_SZ
  • Data: Teams

Check your registry, but in my case, I has two entries under IM Providers, so I changed the Data from 'Teams' to 'MsTeams' and that fixed the problem.

Reference: https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-im-presence/issues-with-presence-in-outlook?tabs=64#resolution:~:text=Fix%20the%20issue%20manually

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Anonymous
2023-10-23T15:34:53+00:00

I got presence/status working with Outlook 365 (not the new version).

In Teams I had to click on my picture/account in the top right and then click "Sign Out". Then when I signed back into Teams my status started working.

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  1. Anonymous
    2023-11-13T06:59:33+00:00

    Hi,

    it should not matter if it is under if it is under wow6432node or not, I think that it should find it.

    For the confirmation I suggest to open the new teams app together with process monitor(from sysinternals), set filter to process name ms-teams.exe, open the settings and click on "Register the new Teams as the chet app for Microsoft ", that should trigger registry changes and it should be seen in process monitor, then look for IM Providers in it and you can confirm if it was matched or not.

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  2. Anonymous
    2023-11-14T22:49:22+00:00

    So I finally got this working with Outlook Office 365 by logging out of everything (outlook and Teams), then reinstalled teams.
    From that point Outlook presence indicators were working as they should.

    But had to go back to old Teams again anyway because of a new problem with Chat Notice Sound not working when an External Bluetooth speaker is connected. SMH.

    Just gonna give up on New Teams till it gets better polish.

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  3. Anonymous
    2023-11-15T20:59:36+00:00

    I am with Matthew on this one. Has anyone fixed this yet for Office 2016 or are we still having to use the Classic version of Teams?

    Thank you,

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