New Teams is not allowing Outlook to display contact status.

Anonymous
2023-10-05T16:47:12+00:00

New Teams is not allowing Outlook to display contact status.
If I turn Off "Try the new Teams" and go back to old Teams, then Outlook starts showing contact status.

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Anonymous
2023-10-19T14:21:02+00:00

New Teams is not allowing Outlook to display contact status.
If I turn Off "Try the new Teams" and go back to old Teams, then Outlook starts showing contact status.

Here is a potential fix. From the below article about fixing Presence in Outlook it mentions to manually set the registry to "Teams"

HKEY_CURRENT_USER\Software\IM Providers

  • Name: DefaultIMApp
  • Type: REG_SZ
  • Data: Teams

Check your registry, but in my case, I has two entries under IM Providers, so I changed the Data from 'Teams' to 'MsTeams' and that fixed the problem.

Reference: https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-im-presence/issues-with-presence-in-outlook?tabs=64#resolution:~:text=Fix%20the%20issue%20manually

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Anonymous
2023-10-23T15:34:53+00:00

I got presence/status working with Outlook 365 (not the new version).

In Teams I had to click on my picture/account in the top right and then click "Sign Out". Then when I signed back into Teams my status started working.

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  1. Anonymous
    2024-01-18T14:52:26+00:00

    I had the same issue after updating to New Teams, however the issue was easy to fix in that all it required was a restart of outlook post "new" teams install.

    If that doesn't work, then a reboot should do the trick.

    Outlook restart also fixed for me.

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  2. Anonymous
    2024-01-18T10:00:56+00:00

    Hi, this worked for me so many thanks for the info !

    New Teams is not allowing Outlook to display contact status.
    If I turn Off "Try the new Teams" and go back to old Teams, then Outlook starts showing contact status.

    Here is a potential fix. From the below article about fixing Presence in Outlook it mentions to manually set the registry to "Teams"

    HKEY_CURRENT_USER\Software\IM Providers

    • Name: DefaultIMApp
    • Type: REG_SZ
    • Data: Teams

    Check your registry, but in my case, I has two entries under IM Providers, so I changed the Data from 'Teams' to 'MsTeams' and that fixed the problem.

    Reference: https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-im-presence/issues-with-presence-in-outlook?tabs=64#resolution:~:text=Fix%20the%20issue%20manually

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  3. Anonymous
    2024-01-05T15:00:41+00:00

    Yeah! Finally found how to fix the issue.

    This worked for me too !

    Thanks a bunch !

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