New Teams is not allowing Outlook to display contact status.

Anonymous
2023-10-05T16:47:12+00:00

New Teams is not allowing Outlook to display contact status.
If I turn Off "Try the new Teams" and go back to old Teams, then Outlook starts showing contact status.

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Anonymous
2023-10-19T14:21:02+00:00

New Teams is not allowing Outlook to display contact status.
If I turn Off "Try the new Teams" and go back to old Teams, then Outlook starts showing contact status.

Here is a potential fix. From the below article about fixing Presence in Outlook it mentions to manually set the registry to "Teams"

HKEY_CURRENT_USER\Software\IM Providers

  • Name: DefaultIMApp
  • Type: REG_SZ
  • Data: Teams

Check your registry, but in my case, I has two entries under IM Providers, so I changed the Data from 'Teams' to 'MsTeams' and that fixed the problem.

Reference: https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-im-presence/issues-with-presence-in-outlook?tabs=64#resolution:~:text=Fix%20the%20issue%20manually

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Anonymous
2023-10-23T15:34:53+00:00

I got presence/status working with Outlook 365 (not the new version).

In Teams I had to click on my picture/account in the top right and then click "Sign Out". Then when I signed back into Teams my status started working.

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  1. Anonymous
    2024-03-06T11:11:57+00:00

    Actually MsTeams in its ignorance did NOT create these IM Providers entries AT ALL !!!!

    Ive found them under Wow6432Node folder (only Lync and Teams), so I had to create MSTeams according to your suggestion and THAT WORKED.

    Fk Microsoft, really, what they do, they just make it UNUSABLE. Poor users

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  2. Anonymous
    2024-03-04T19:15:07+00:00

    Been having this issue constantly since New Teams was deployed. All of the stated comments here only temporarily work. After a few hours the option is again unchecked in New Teams and the Outlook statuses are broke. Microsoft support is being slow and has no answers. Very annoying issue for our users.

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  3. Anonymous
    2024-02-22T07:49:25+00:00

    This worked for me too! Thanks!

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