New Teams is not allowing Outlook to display contact status.

Anonymous
2023-10-05T16:47:12+00:00

New Teams is not allowing Outlook to display contact status.
If I turn Off "Try the new Teams" and go back to old Teams, then Outlook starts showing contact status.

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Anonymous
2023-10-19T14:21:02+00:00

New Teams is not allowing Outlook to display contact status.
If I turn Off "Try the new Teams" and go back to old Teams, then Outlook starts showing contact status.

Here is a potential fix. From the below article about fixing Presence in Outlook it mentions to manually set the registry to "Teams"

HKEY_CURRENT_USER\Software\IM Providers

  • Name: DefaultIMApp
  • Type: REG_SZ
  • Data: Teams

Check your registry, but in my case, I has two entries under IM Providers, so I changed the Data from 'Teams' to 'MsTeams' and that fixed the problem.

Reference: https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-im-presence/issues-with-presence-in-outlook?tabs=64#resolution:~:text=Fix%20the%20issue%20manually

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Anonymous
2023-10-23T15:34:53+00:00

I got presence/status working with Outlook 365 (not the new version).

In Teams I had to click on my picture/account in the top right and then click "Sign Out". Then when I signed back into Teams my status started working.

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  1. Anonymous
    2024-04-29T16:12:14+00:00

    I've also experienced this issue and also slid the toggle in Outlook to try the New Outlook. I do not believe this version is officially released for everyone just yet but thought I would try it. I confirmed the presence indicator works with New Teams. Looking at both new versions of those applications, I would say it's pretty obvious they are designed to work together whereas the legacy versions do not appear to interface well with the new versions. I also noticed a number of features in the New Outlook that are not working or missing entirely. It seems unfortunate that New Teams would be deployed/forced when the New Outlook is still not ready for general release.

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  2. Anonymous
    2024-04-24T13:10:13+00:00

    It seems that New Teams and old outlook does not sync correctly. You will need to have new outlook and new teams for it to work or have the old team and old outlook.

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  3. Anonymous
    2024-04-24T10:13:09+00:00

    I had the similar issue.

    It was fixed after installing the 'New Outlook'. New Teams is now in sync with New Outlook.

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