New Teams is not allowing Outlook to display contact status.

Anonymous
2023-10-05T16:47:12+00:00

New Teams is not allowing Outlook to display contact status.
If I turn Off "Try the new Teams" and go back to old Teams, then Outlook starts showing contact status.

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Anonymous
2023-10-19T14:21:02+00:00

New Teams is not allowing Outlook to display contact status.
If I turn Off "Try the new Teams" and go back to old Teams, then Outlook starts showing contact status.

Here is a potential fix. From the below article about fixing Presence in Outlook it mentions to manually set the registry to "Teams"

HKEY_CURRENT_USER\Software\IM Providers

  • Name: DefaultIMApp
  • Type: REG_SZ
  • Data: Teams

Check your registry, but in my case, I has two entries under IM Providers, so I changed the Data from 'Teams' to 'MsTeams' and that fixed the problem.

Reference: https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-im-presence/issues-with-presence-in-outlook?tabs=64#resolution:~:text=Fix%20the%20issue%20manually

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Anonymous
2023-10-23T15:34:53+00:00

I got presence/status working with Outlook 365 (not the new version).

In Teams I had to click on my picture/account in the top right and then click "Sign Out". Then when I signed back into Teams my status started working.

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  1. Anonymous
    2023-11-02T21:28:40+00:00

    Thank you- this is exactly what I needed to see. Much appreciated.

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  2. Anonymous
    2023-10-31T13:40:36+00:00

    I got presence/status working with Outlook 365 (not the new version).

    In Teams I had to click on my picture/account in the top right and then click "Sign Out". Then when I signed back into Teams my status started working.

    This worked for me. Thanks Denise!

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    10 people found this answer helpful.
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  3. Anonymous
    2023-10-20T09:02:04+00:00

    didnt work for me - still no presence in outlook

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    10 people found this answer helpful.
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