New Teams is not allowing Outlook to display contact status.

Anonymous

New Teams is not allowing Outlook to display contact status.
If I turn Off "Try the new Teams" and go back to old Teams, then Outlook starts showing contact status.

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Anonymous

New Teams is not allowing Outlook to display contact status.
If I turn Off "Try the new Teams" and go back to old Teams, then Outlook starts showing contact status.

Here is a potential fix. From the below article about fixing Presence in Outlook it mentions to manually set the registry to "Teams"

HKEY_CURRENT_USER\Software\IM Providers

Name: DefaultIMApp
Type: REG_SZ
Data: Teams

Check your registry, but in my case, I has two entries under IM Providers, so I changed the Data from 'Teams' to 'MsTeams' and that fixed the problem.

Reference: https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-im-presence/issues-with-presence-in-outlook?tabs=64#resolution:~:text=Fix%20the%20issue%20manually

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Anonymous

I got presence/status working with Outlook 365 (not the new version).

In Teams I had to click on my picture/account in the top right and then click "Sign Out". Then when I signed back into Teams my status started working.

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Anonymous

2023-10-31T13:40:36+00:00

I got presence/status working with Outlook 365 (not the new version).

In Teams I had to click on my picture/account in the top right and then click "Sign Out". Then when I signed back into Teams my status started working.

This worked for me. Thanks Denise!
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Anonymous

2024-06-24T14:43:34+00:00

New Teams is not allowing Outlook to display contact status.
If I turn Off "Try the new Teams" and go back to old Teams, then Outlook starts showing contact status.

I was able to fix by going into Teams' Settings > General > and checked the option "Register the new Teams as the chat app for Microsoft 365." Then closed and restarted Teams.

Hope this helps someone.
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Anonymous

2023-11-08T07:18:35+00:00
Hi,

it looks like that new teams is not updating the registry entries on registry locations.

To me it was missing MsTeams key from both locations

HKEY_CURRENT_USER\Software\IM Providers

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun\REGISTRY\MACHINE\Software\IM Providers

I had to manually add keys

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun\REGISTRY\MACHINE\Software\IM Providers\MsTeams]
"FriendlyName"="Microsoft Teams"
"ProcessName"="ms-teams.exe"
"GUID"="{88435F68-FFC1-445F-8EDF-EF78B84BA1C7}"

[HKEY_CURRENT_USER\SOFTWARE\IM Providers\MsTeams]
"UpAndRunning"=dword:00000002
"PreviousDefaultIMApp"="Teams"

Confirm GUID from AppsManifest.xml from new msTeams install location

C:\Program Files\WindowsApps\MSTeams_<version>\appxManifest.xml
```
        &lt;com:ExeServer Executable="ms-teams.exe" DisplayName="Office Integration"&gt;&lt;com:Class Id="**88435F68-FFC1-445F-8EDF-EF78B84BA1C7**" DisplayName="Office Integration" /&gt;  
        &lt;/com:ExeServer&gt;
```
After registry fixes, you have to stop all office apps and new teams and start first new teams and then outlook.

If this will not help, try to reboot the machine.
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