New Teams is not allowing Outlook to display contact status.

Anonymous
2023-10-05T16:47:12+00:00

New Teams is not allowing Outlook to display contact status.
If I turn Off "Try the new Teams" and go back to old Teams, then Outlook starts showing contact status.

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Anonymous
2023-10-19T14:21:02+00:00

New Teams is not allowing Outlook to display contact status.
If I turn Off "Try the new Teams" and go back to old Teams, then Outlook starts showing contact status.

Here is a potential fix. From the below article about fixing Presence in Outlook it mentions to manually set the registry to "Teams"

HKEY_CURRENT_USER\Software\IM Providers

  • Name: DefaultIMApp
  • Type: REG_SZ
  • Data: Teams

Check your registry, but in my case, I has two entries under IM Providers, so I changed the Data from 'Teams' to 'MsTeams' and that fixed the problem.

Reference: https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-im-presence/issues-with-presence-in-outlook?tabs=64#resolution:~:text=Fix%20the%20issue%20manually

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Anonymous
2023-10-23T15:34:53+00:00

I got presence/status working with Outlook 365 (not the new version).

In Teams I had to click on my picture/account in the top right and then click "Sign Out". Then when I signed back into Teams my status started working.

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  1. Anonymous
    2024-08-22T07:57:47+00:00

    Now its fixed and option is in Teams-> Settings

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  3. Anonymous
    2024-07-17T11:31:29+00:00

    I have successfully resolved this issue. For New Teams can't select "Register the new Teams as the chat app....".

    1. Use an admin account to login to the computer.
    2. Login to new teams.
    3. Click "Continue" with "Make the new Teams your default app for chats and calls".
    4. Check New Teams Setting "Register the new Teams as the chat app...." should already be selected.
    5. Now you can sign out admin account and login back into your personal account.
    6. **Restart New Teams and Outlook.
    7. You can see the Outlook Status now.

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