Unable to Create a "General" Channel from Scratch in Teams Desktop

Anonymous
2024-09-10T03:57:45+00:00

I encountered an issue when trying to create a new team from scratch in the desktop version of Teams. It seems that naming the first channel has become a mandatory step. However, I am unable to name the channel "General" as it shows the message: "The name General is reserved. Try another name."

Could anyone please advise on how to create a "General" channel from scratch in the desktop version of Teams? Is there a workaround for this restriction?

Thank you in advance for your help.

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  2. Anonymous
    2024-11-28T09:46:11+00:00

    Just had a call with MS support, they have confirmed it is a known bug related to roadmap ID 395931. They are expecting a fix in Q1 2025 ...

    Q1 2025 seems like a long wait since september 24 when it all started...

    Thanks for the update

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  3. Anonymous
    2024-11-28T09:47:09+00:00

    A super easy fix - add another word to the channel name

    General Talk

    General Chat

    General Conversation

    General whatever....

    This is a rubbish fix as it misses the whole point.

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  4. Anonymous
    2024-12-04T19:26:34+00:00

    It was mentioned earlier in this thread that a fix is expected by Q1 2025. The original intended feature, to my understanding, is this one ( https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=395931 ). I have a few questions regarding the behaviors that will result from this fix:

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  5. Anonymous
    2024-12-05T07:32:46+00:00

    It was mentioned earlier in this thread that a fix is expected by Q1 2025. The original intended feature, to my understanding, is this one ( https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=395931 ). I have a few questions regarding the behaviors that will result from this fix:

    Hi Christopher,

    Not sure how it will finally work but I guess that:

    • On Teams UI, will it create a default General and a named channel OR a default General channel only and then we can rename it? It will let you choose the name of the first channel but it will not throw an error if you to pick General as the name for this first channel. Please note that the current issue is that it does not let you pick General.
    • On the Graph API, will the call to retrieve the primary channel( https://learn.microsoft.com/en-us/graph/api/team-get-primarychannel?view=graph-rest-1.0&tabs=http ) correctly return the General channel, even if it was renamed? I should think so, No matter what name your first channel has when you make the call, it will still be your first channel.
    • When renaming the General channel in the UI, does it rename the General channel folder in SharePoint? Yes, that's the way it works now and MS has not mentioned any changes in that sense.

    I Hope this helps.

    Josu

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