Conversations involving multiple participants, allowing collaboration and information sharing in Teams
the problem with pinning chats, is that Teams sets a very unusable limit of 15 pinned chats..
What we would be far more helpful is being able to create a master chat group, and pull individual chat over the same topics into that group... then maybe the ability to pin those 'Groups' would be more useful... because you can always just put more chats into the grouping that way... Teams is very unusable in a busy organization with multiple projects