Organize chats

Does anyone from Microsoft read these forums, this functionality is needed by anyone communicating with more than a handful of people. Its a shame, if slack has this by default, that large orgs dont make both available

The problem is that Microsoft copied Facebook's Messenger rather than copy Slack.. . and Messenger is a Social app, not a business focused app.

For social app, you want on to the conversation that are active now. if you miss some gossip, that's totally acceptable.

For biz app, like many people said here, I can have hundreds of conversations, with groups or people, but these are neatly divided into handful of projects or categories.

Unlike social, in biz app, missing communication is not acceptable.

Another problem that plague the SW industry, is really giving up any hierarchy. I think Google started it, but at least they gave a way to create hierarchy via tags. but all the copycats, copied only the "clean look" of no hierarchy.

The problem of organizing stuff in a hierarchy, sometimes multiple hierarchies with tags and all - was solved many times. it may not be a simple database structure, but definitely not rocket science. So I claim this is not due to lack of technical ability but really due to laziness in both product management - realizing the actual need of the actual customers, or of engineers, too lazy to go the extra mile to deal with a little more sophisticated data structure. flat is easy. so it "Hello World".

I can't agree more. Why this hasn't already been implemented is mindboggling. The chat side of Teams is, at least per our company, infinitely more useful than Channels. Channels is too more like a forum for the style of communication we require in a fast-paced industry, though the format does work excellently for less urgent discussions and for creating a more easily accessible repository of information. The focus of the app should be Chats first, Channels second. Hopefully none of the devs take this as some sort of "indicator" that they "need" to remove features.

While we're at it, Microsoft needs to look into why their mobile app isn't refreshing chats correctly, but that's another topic altogether.

This requested functionality, to organize chats, to group them by custom label, is something that is present with almost all existing chat applications that other companies use, like slack for example, or google chat....even discord has this for like a decade.

Please get this feature up soon, since 15 pinned chats is not working for any company that has above 4-5 people.

Thanks,
Nikola

I'm hoping for the same thing. Have clients and multiple work groups within our company that need to be organized. It's a long scrolling thru both the Chats and the hundreds of Teams my company has to find anything. Even the filter feature is bad if I don't recall the name/spelling of the person/team. Needs a feature update!! It's very clunky to work in. I also have Webex teams and it's the same issues there although there it's just people and chats, not groups with channels and documents.