I am not able to copy and paste Teams message with Time and sender name

Anonymous
2024-08-15T14:41:51+00:00

I am not able to copy and paste Teams message with Time and sender name. I was able to do it a week ago. I want to copy text with time and sender name. same issue on both Desktop and web version

Microsoft Teams | Microsoft Teams for business | Chats | Group chats

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  1. Anonymous
    2024-08-19T15:02:19+00:00

    Same here - CTRL-C and CTRL-V used to work but no longer work

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  2. Anonymous
    2024-08-19T14:24:26+00:00

    I also have the same question.

    Please rectify this as soon as possible

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  3. Anonymous
    2024-08-19T12:17:39+00:00

    With old Teams I used CTRL-C and CTRL-V as you say.
    With the NEW Teams it takes the text, but it misses sender and date/time.


    UPDATE :
    Select with mouse and hold the mouse button while pressing [Ctrl]-[C] to copy, and it works as with the previous Teams! Many thanks at BrutNTX for the explanation.
    But strange thing is that after this copy often the text is pasted 2x...

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  4. Anonymous
    2024-08-15T17:48:01+00:00

    Dear Rahul,

    Good day!

    Thank you for posting to Microsoft Community. We are glad to assist!

    Based on your description regarding "I am not able to copy and paste Teams message with Time and sender name". My sincerest apologies for the inconvenience this might be causing you, after thorough testing, I got same situation as you. The Workaround I found is to hold mouse for selecting the message with Time and sender you want then use CTRL+C for copy and CTRL+V for paste. Therefore, I will update this thread as soon as I get more detail information about the query and fix.

    Also, if you have the organization admin permission, you can also raise a service request to report this symptom to our online channel through the O365 admin center. A support agent can further connect with you remotely, for further troubleshooting and involve the backend team where need be. Get support for Microsoft 365 for business -- Online support. I will also revert back when I get more info on this. Your patience and cooperation are much appreciated. Have a nice day!

    Best regards,

    Inema |Community Moderator

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