Green Artifacts When Viewing Shared Screens in Teams

Anonymous
2025-01-02T22:05:37+00:00

We have a few users who have been seeing green artifacts during Teams Meetings. This will happen at the same time that someone is presenting.

Specs of Laptop:

Dell Latitude 5550

Intel Core Ultra 5 135U vPro

Intel Iris Xe Graphics

32GB RAM

512GB SSD

Things we have tried to remedy this:

  1. Run Teams in Compatibility mode
  2. Update to the newest Intel Arc/Iris Xe Driver
  3. Update to a different Intel WHQL Arc/Iris Xe Driver
  4. Uninstall and Reinstall Teams
  5. Tried using Teams in the browser

Any insight would be appreciated!

Thanks!

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Screen sharing

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  1. Anonymous
    2025-03-13T19:37:09+00:00

    argh, got marked as spam likely due to all my links to reddit. trying to get it cleared. Thanks for the heads up.

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  2. Anonymous
    2025-03-14T15:19:15+00:00

    New thread at Intel, mine was marked as spam and I was unable to get it posted.

    https://community.intel.com/t5/Graphics/Green-Artifacts-When-viewing-videos-or-Teams/m-p/1675093#M139959

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  3. Anonymous
    2025-05-14T14:45:41+00:00

    Can confirm issue is happening with the new Dell Pro Micro machines as well; driver updates have not helped

    This is why Zoom still reigns supreme... FIX THIS!

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  4. Anonymous
    2025-05-15T23:53:48+00:00

    It seems fixed for us in teams. We though it was fixed by a teams update, but now I am not so sure anymore… we face the same issue now in the Edge browser…

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  5. Anonymous
    2025-05-16T00:01:18+00:00

    Yes, in the browser still the same issue.

    Have you noticed if in other browsers the issue doesn´t happen?

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