We have a few users who have been seeing green artifacts during Teams Meetings. This will happen at the same time that someone is presenting. Specs of Laptop: Dell Latitude 5550 Intel Core Ultra 5 135U vPro Intel Iris Xe Graphics 32GB RAM 512GB SSD Things we have tried to remedy this: Run Teams in Compatibility mode Update to the newest Intel Arc/Iris Xe Driver Update to a different Intel WHQL Arc/Iris Xe Driver Uninstall and Reinstall Teams Tried using Teams in the browser Any insight would be appreciated! Thanks!

After read your post I thought the nightmare came to an end, but this didn't work. The only difference now is that artefacts are not only green, but multicolor and the MS Teams terrible performance stills. Getting tired of all this issues.

Hi. We faced the same issues in customer webinars over and over again. Not only green blocks, but also multicolour flickering artifacts, both on our and the customer's side. So we had to immediately change the platform. Pretty embarrassing for us annoying 300+ participants once more. Fun fact: we encountered the issues not only recently but also 1-2 years ago and thought that we had connection or bandwidth problems, but that was not case. So we switched to a Streaming platform and everything was fine. The internal IT suggested giving the new tool Teams Townhall another try, but we're facing the same results again. It's really a pity, because the idea of the tool itself with it's functionalities is really good, especially when working in the MS365 cosmos anyways.

Hi Martin, I´m assuming your use of MS Teams was a kind of broadcast. In my case it is just daily regular use with meetings and quick calls. Since MS Teams is the official company software, I don´t believe we are going to change it. Other than that, this is only happening on a certain model of laptops (Dell Latitude 7450 Core Ultra 7 165U + 32GB RAM). My previous laptop (Dell Latitude with Core i5) didn´t have such issue. Moreover, the issue is also happening in videos such as youtube. There´s something wrong with this Intel platform, that´s the only thing that I can imagine as a reason.

Please weigh in on the thread linked below as I believe this to be an Intel issue. https://community.intel.com/t5/Graphics/Green-Artifacts-When-viewing-videos-or-Teams/m-p/1674801#M139917 Thanks!

And FWIW here are a few other threads discussing the issue. https://techcommunity.microsoft.com/discussions/MicrosoftTeams/green-blocky-glitch-on-shared-screen-in-new-teams-meeting/4359240?after=MjUuMXwyLjF8aXwxMHwxMzI6MXxpbnQsNDM2MDM3OCw0Mzc3MDE2&topicRepliesSort=postTimeAsc https://community.intel.com/t5/Graphics/Scattered-Green-Blotchy-Video-Feed-Issues-Since-Nov-2024/td-p/1669688 https://community.intel.com/t5/Graphics/Green-Artifacts-When-viewing-videos-or-Teams/m-p/1674801#M139917 https://www.reddit.com/r/techsupport/comments/1inrpik/green_artifacts_for_videos_with_intel_graphics/?bcrFallback=bcrFallback https://www.reddit.com/r/IntelArc/comments/1hmrp9w/why_is_a_green_pixelated_screen_visible_instead/?bcrFallback=bcrFallback

Green Artifacts When Viewing Shared Screens in Teams

Anonymous

We have a few users who have been seeing green artifacts during Teams Meetings. This will happen at the same time that someone is presenting.

Specs of Laptop:

Dell Latitude 5550

Intel Core Ultra 5 135U vPro

Intel Iris Xe Graphics

32GB RAM

512GB SSD

Things we have tried to remedy this:

Run Teams in Compatibility mode
Update to the newest Intel Arc/Iris Xe Driver
Update to a different Intel WHQL Arc/Iris Xe Driver
Uninstall and Reinstall Teams
Tried using Teams in the browser

Any insight would be appreciated!

Thanks!

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Anonymous

2025-03-04T23:08:07+00:00

After read your post I thought the nightmare came to an end, but this didn't work.

The only difference now is that artefacts are not only green, but multicolor and the MS Teams terrible performance stills.

Getting tired of all this issues.
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Anonymous

2025-03-05T14:53:03+00:00

Hi.

We faced the same issues in customer webinars over and over again. Not only green blocks, but also multicolour flickering artifacts, both on our and the customer's side. So we had to immediately change the platform. Pretty embarrassing for us annoying 300+ participants once more.

Fun fact: we encountered the issues not only recently but also 1-2 years ago and thought that we had connection or bandwidth problems, but that was not case. So we switched to a Streaming platform and everything was fine.

The internal IT suggested giving the new tool Teams Townhall another try, but we're facing the same results again.

It's really a pity, because the idea of the tool itself with it's functionalities is really good, especially when working in the MS365 cosmos anyways.
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Anonymous

2025-03-05T17:37:32+00:00

Hi Martin,

I´m assuming your use of MS Teams was a kind of broadcast.

In my case it is just daily regular use with meetings and quick calls. Since MS Teams is the official company software, I don´t believe we are going to change it.

Other than that, this is only happening on a certain model of laptops (Dell Latitude 7450 Core Ultra 7 165U + 32GB RAM). My previous laptop (Dell Latitude with Core i5) didn´t have such issue. Moreover, the issue is also happening in videos such as youtube.

There´s something wrong with this Intel platform, that´s the only thing that I can imagine as a reason.
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Anonymous

2025-03-13T18:25:18+00:00

Please weigh in on the thread linked below as I believe this to be an Intel issue.

https://community.intel.com/t5/Graphics/Green-Artifacts-When-viewing-videos-or-Teams/m-p/1674801#M139917

Thanks!
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Anonymous

2025-03-13T18:27:01+00:00

And FWIW here are a few other threads discussing the issue.

https://techcommunity.microsoft.com/discussions/MicrosoftTeams/green-blocky-glitch-on-shared-screen-in-new-teams-meeting/4359240?after=MjUuMXwyLjF8aXwxMHwxMzI6MXxpbnQsNDM2MDM3OCw0Mzc3MDE2&topicRepliesSort=postTimeAsc

https://community.intel.com/t5/Graphics/Scattered-Green-Blotchy-Video-Feed-Issues-Since-Nov-2024/td-p/1669688

https://community.intel.com/t5/Graphics/Green-Artifacts-When-viewing-videos-or-Teams/m-p/1674801#M139917

https://www.reddit.com/r/techsupport/comments/1inrpik/green_artifacts_for_videos_with_intel_graphics/?bcrFallback=bcrFallback

https://www.reddit.com/r/IntelArc/comments/1hmrp9w/why_is_a_green_pixelated_screen_visible_instead/?bcrFallback=bcrFallback
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