Green Artifacts When Viewing Shared Screens in Teams

Anonymous
2025-01-02T22:05:37+00:00

We have a few users who have been seeing green artifacts during Teams Meetings. This will happen at the same time that someone is presenting.

Specs of Laptop:

Dell Latitude 5550

Intel Core Ultra 5 135U vPro

Intel Iris Xe Graphics

32GB RAM

512GB SSD

Things we have tried to remedy this:

  1. Run Teams in Compatibility mode
  2. Update to the newest Intel Arc/Iris Xe Driver
  3. Update to a different Intel WHQL Arc/Iris Xe Driver
  4. Uninstall and Reinstall Teams
  5. Tried using Teams in the browser

Any insight would be appreciated!

Thanks!

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Screen sharing

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  1. Anonymous
    2025-01-16T13:19:30+00:00

    Same issue in Teams. New Lenovo Thinkpad P14s laptop which has a Intel Arc(TM) Graphics and Intel Core Ultra 7 155H.

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  2. Anonymous
    2025-01-10T08:23:23+00:00

    Same with LAtitude 7450

    and on webex too sometime

    I bet a problem with Intel grpahics and some compression Codec

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  3. Anonymous
    2025-01-09T12:34:36+00:00

    I am on a HP ZBook Power 16 inch G11 Mobile Workstation PC. The processor is Intel(R) Core(TM) Ultra 9 185H 2.30 GHz. There are two graphics chips: Intel(R) Graphics and NVIDIA RTX 2000 ADA Generation Laptop GPU

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  5. Anonymous
    2025-01-09T09:36:28+00:00

    I also have the same issued with my brand new HP HP Elite x360 830 13 inch G11 2-in-1 Notebook PC (8L3N5AV)

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