Green Artifacts When Viewing Shared Screens in Teams

Anonymous
2025-01-02T22:05:37+00:00

We have a few users who have been seeing green artifacts during Teams Meetings. This will happen at the same time that someone is presenting.

Specs of Laptop:

Dell Latitude 5550

Intel Core Ultra 5 135U vPro

Intel Iris Xe Graphics

32GB RAM

512GB SSD

Things we have tried to remedy this:

  1. Run Teams in Compatibility mode
  2. Update to the newest Intel Arc/Iris Xe Driver
  3. Update to a different Intel WHQL Arc/Iris Xe Driver
  4. Uninstall and Reinstall Teams
  5. Tried using Teams in the browser

Any insight would be appreciated!

Thanks!

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Screen sharing

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  1. Anonymous
    2025-02-25T13:09:17+00:00

    Here's the link to the driver, just make sure it's for your processor model. The list is provided on the site.

    Intel® Arc™ & Iris® Xe Graphics - Windows*

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  2. Anonymous
    2025-02-25T06:28:01+00:00

    how to apply the latest gfx driver from intel?

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  3. Anonymous
    2025-02-24T18:43:57+00:00

    I haven't had any issues since upgrading to the latest gfx driver from intel. Did anyone else try that?

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  4. Anonymous
    2025-02-24T17:48:18+00:00

    Issue is still plaguing our users as well.

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  5. Anonymous
    2025-02-21T12:35:32+00:00

    I have same error.

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