No option to turn off notifications for a single post

Anonymous
2023-07-14T09:18:15+00:00

Teams documentation[1] has instructions for turning off notifications for a specific conversation.

I have been using this feature for years without issue.

As of several weeks ago, I no longer have this option when I open the dropdown menu for a post.

Has the feature been removed, or moved somewhere else?

[1] Manage notifications in Microsoft Teams - Microsoft Support

Microsoft Teams | Microsoft Teams for business | Teams and channels | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-07-14T09:54:25+00:00

    Hello Jonny! My name is Abdullah, and I will assist you today.

    I am sorry to know that you are experiencing this issue. The channel notifications are available for all of the channels:

    • All activity
    • Off
    • Custom

    Is this the one you are asking for?

    Thank you.

    Best,

    Abdullah

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  2. Anonymous
    2023-07-14T10:37:54+00:00

    The page I linked to has a section titled "Turn off notifications for specific conversations".

    This section contains the following image indicating a button to "Turn off notifications" for a post.

    However when I try to do this, I no longer have this option available to me.

    This is what I see when I open the context menu for a post:

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  3. Anonymous
    2023-07-15T03:13:26+00:00

    Hi Jonny,

    Thank you for the reply.

    I see. Have you tried to check your account on the web and see if you experience the same thing or a different thing? If not, please check it via the link below:

    https://www.microsoft.com/en-us/microsoft-teams...

    Thank you.

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  4. Anonymous
    2023-08-23T14:27:11+00:00

    I have the same issue. It happened with the update that moved the channel posts to be sorted newest at the top instead of newest at the bottom. I think it's a feature that was removed, because I used it all the time before then. Please bring this feature back! It's very annoying and distracting not being able to turn off notifications for specific posts

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  5. Anonymous
    2023-08-25T08:26:34+00:00

    I have the same issue that Joel and Jonny have described. And not just the three of us, but everyone else in the company is facing the same issue. I don't know what the reason was for removing this functionality, but please bring it back.

    I could copy-paste Joel's comment and add one more thing. Due to the vast number of unnecessary notifications, I often end up missing the important ones.

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