Join button to add another device on windows teams app not working

Anonymous
2023-03-01T02:15:04+00:00

When I get a call from someone, both my computer and my cell phone rings.

If I answer on the computer, I can go into the teams app on my phone and it will ask me if I want to join the call on the phone. This is works ok.

If I answer on the phone, teams asks me on my computer if I want to join on my computer as a second device and has a join button , but nothing happens when i click on it any more.(it used to last week)

I have made sure Teams updated on both devices (I have teams for business)

I have signed out of both devices and resigned in

I have rebooted the computer

Can someone help please?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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  1. Anonymous
    2023-03-07T17:58:13+00:00

    Microsoft has confirmed the problem on their end. And now we play the waiting game...

    Image

    Carlos, or anyone else that knows - Where can I find this page shown in the screenshot? I'd like to track the issue.

    When you are in the Microsoft 365 Admin portal (https://admin.microsoft.com) you can go to Health -> Service Health and view the status there.

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  2. Anonymous
    2023-03-07T18:08:15+00:00

    Thank you Carlos, appreciate the help.

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  3. Anonymous
    2023-03-07T20:07:18+00:00

    Same problem!!

    All of the power users I have spoken to in our organization have the same issue. It started around the 1st of March.

    FIX IT MICROSOFT!!!

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  4. Anonymous
    2023-03-07T21:42:46+00:00

    Same here - crazy... such a basic function - maybe not tested in an update.

    Days to fix...

    Come'on! You're supposed to be Microsoft!

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  5. Anonymous
    2023-03-07T22:50:43+00:00

    I am having the same problem and have done the clear cache suggestion and have uninstalled/reinstalled MS Teams. Still no luck. Have you figured it out?

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