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When I get a call from someone, both my computer and my cell phone rings.
If I answer on the computer, I can go into the teams app on my phone and it will ask me if I want to join the call on the phone. This is works ok.
If I answer on the phone, teams asks me on my computer if I want to join on my computer as a second device and has a join button , but nothing happens when i click on it any more.(it used to last week)
I have made sure Teams updated on both devices (I have teams for business)
I have signed out of both devices and resigned in
I have rebooted the computer
Can someone help please?
Additional meeting and call-related features and issues within Microsoft Teams for business
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi everybody - I was facing the same issue, however, I just joined a meeting with the laptop as a second device and everything worked as usual, I did nothing to fix it, it just happened. I hope you start seeing this as well.
Just adding to this thread to say this same issue started for me recently as well. The feature must have been broken with an update because I have been using this feature for a couple years with no issue until recently.
Please fix this problem. It has placed a major roadblock in my workflow.
Thanks.
Microsoft has confirmed the problem on their end. And now we play the waiting game...
Carlos, or anyone else that knows - Where can I find this page shown in the screenshot? I'd like to track the issue.
Same issue here.
Works for meetings just fine, but, not for joining calls.