Join button to add another device on windows teams app not working

Anonymous
2023-03-01T02:15:04+00:00

When I get a call from someone, both my computer and my cell phone rings.

If I answer on the computer, I can go into the teams app on my phone and it will ask me if I want to join the call on the phone. This is works ok.

If I answer on the phone, teams asks me on my computer if I want to join on my computer as a second device and has a join button , but nothing happens when i click on it any more.(it used to last week)

I have made sure Teams updated on both devices (I have teams for business)

I have signed out of both devices and resigned in

I have rebooted the computer

Can someone help please?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

54 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2023-03-09T22:12:45+00:00

    have just checked and can confirm mine is now working after the update - hallelujah!!

    Was this answer helpful?

    0 comments
  2. Anonymous
    2023-03-09T22:13:48+00:00

    have just checked and can confirm mine is now working after the update - hallelujah!!

    Was this answer helpful?

    0 comments
  3. Anonymous
    2023-03-10T09:27:09+00:00

    Same issue with me. Problem started approx March 2nd.

    For our company, CET time zone, it started on March 2nd. Company-wide. As already mentioned: this only happens with individual calls. Joining on another PC works just fine as before in meetings.

    I wonder if that has to do with the recently announced license change.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2023-03-10T10:43:36+00:00

    Fun fact:

    It is kind of working the other way around. If you take a call on pc, then add your mobile device to your call, and then switch the audio to the mobile....

    But this is kind of awkward.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2023-03-10T15:10:57+00:00

    Now I can't even join meetings... This is brutal to my workflow =/

    Was this answer helpful?

    0 comments