Join button to add another device on windows teams app not working

Anonymous
2023-03-01T02:15:04+00:00

When I get a call from someone, both my computer and my cell phone rings.

If I answer on the computer, I can go into the teams app on my phone and it will ask me if I want to join the call on the phone. This is works ok.

If I answer on the phone, teams asks me on my computer if I want to join on my computer as a second device and has a join button , but nothing happens when i click on it any more.(it used to last week)

I have made sure Teams updated on both devices (I have teams for business)

I have signed out of both devices and resigned in

I have rebooted the computer

Can someone help please?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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  1. Anonymous
    2023-03-06T18:12:37+00:00

    Same issue with me. Problem started approx March 2nd.

    I typically take calls on iPad and share desktop screen but the join button doesnt do anthing anymore. I've tried restarting, reinstalling updating and clearing the cache and nothing works.

    If I start the call on my desktop, my iPad gives me the join feature and I can join it no problem. It's a work around but still annoying and not really work flow efficient

    Must be some bug out of nowhere

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  2. Anonymous
    2023-03-06T17:34:52+00:00

    Also not working for me. Was working fine a week or so ago, but not any more

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  3. Anonymous
    2023-03-06T13:10:04+00:00

    The same problem here, I use audio from my notebook and share my screen on a workstation.

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  4. Anonymous
    2023-03-06T11:32:19+00:00

    I also have this problem and it started less than a week ago.
    This is a very big problem for me as i do my presentations from a computer while i use audio from another one.
    Something has definitely changed. Was working fine a week ago.
    Please fix this ASAP

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  5. Anonymous
    2023-03-06T00:41:38+00:00

    I've been having this same issue for about a week.

    If it's a Meeting, everything works as per usual

    If I start or answer a call on the Teams app on my phone then the Teams desktop application has the usual message that I'm on a call on another device do I want to join? I hit the Join button, it appears to be selected but nothing happens.

    If someone calls me and then we find that I need to see their screen we've been creating a Meeting to use.

    Clearly this is not my phone or laptop since it's started the same time as these others - was there a Teams update for the desktop app recently?

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