Join button to add another device on windows teams app not working

Anonymous

When I get a call from someone, both my computer and my cell phone rings.

If I answer on the computer, I can go into the teams app on my phone and it will ask me if I want to join the call on the phone. This is works ok.

If I answer on the phone, teams asks me on my computer if I want to join on my computer as a second device and has a join button , but nothing happens when i click on it any more.(it used to last week)

I have made sure Teams updated on both devices (I have teams for business)

I have signed out of both devices and resigned in

I have rebooted the computer

Can someone help please?

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54 answers

Anonymous

2023-03-07T15:37:15+00:00

We're experiencing the same issue, confirmed impacting all users at our company we've spoke with. Started about 2/28/23 or 3/1/23 following an update. Reinstalling Teams or clearing cache does not fix. Reading this thread this seems to be a Microsoft update that is the culprit. Please escalate if possible, this is impacting a lot of users productivity.
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Anonymous

2023-03-07T15:11:39+00:00

Same issue! Please fix :(
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Anonymous

2023-03-07T13:39:37+00:00

Same issue for me :(
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Anonymous

2023-03-07T00:05:38+00:00

Microsoft has confirmed the problem on their end. And now we play the waiting game...
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Anonymous

2023-03-06T23:16:37+00:00

Hello,

I am having the same issue. Just started today, Monday 3/6/2023. Please fix this. This is kinda like... a big deal.
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