Join button to add another device on windows teams app not working

Anonymous
2023-03-01T02:15:04+00:00

When I get a call from someone, both my computer and my cell phone rings.

If I answer on the computer, I can go into the teams app on my phone and it will ask me if I want to join the call on the phone. This is works ok.

If I answer on the phone, teams asks me on my computer if I want to join on my computer as a second device and has a join button , but nothing happens when i click on it any more.(it used to last week)

I have made sure Teams updated on both devices (I have teams for business)

I have signed out of both devices and resigned in

I have rebooted the computer

Can someone help please?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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  1. Anonymous
    2023-03-07T17:36:47+00:00

    Same issue here.

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  2. Anonymous
    2023-03-07T17:33:54+00:00

    Microsoft has confirmed the problem on their end. And now we play the waiting game...

    Image

    Carlos, or anyone else that knows - Where can I find this page shown in the screenshot? I'd like to track the issue.

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  3. Anonymous
    2023-03-07T17:31:08+00:00

    Just adding to this thread to say this same issue started for me recently as well. The feature must have been broken with an update because I have been using this feature for a couple years with no issue until recently.

    Please fix this problem. It has placed a major roadblock in my workflow.

    Thanks.

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  4. Anonymous
    2023-03-07T17:05:56+00:00

    Hi everybody - I was facing the same issue, however, I just joined a meeting with the laptop as a second device and everything worked as usual, I did nothing to fix it, it just happened. I hope you start seeing this as well.

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  5. Anonymous
    2023-03-07T15:40:19+00:00

    Here's hoping the more we are the faster it will get fixed.

    Same issue here.

    Using Personal computer for audio but Work computer for sharing and this is not working for calls.

    Working fine for meetings but having to tell people to join a meeting I just created for a quick one on one sharing session is tedious.

    Cheers! :)

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