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When I get a call from someone, both my computer and my cell phone rings.
If I answer on the computer, I can go into the teams app on my phone and it will ask me if I want to join the call on the phone. This is works ok.
If I answer on the phone, teams asks me on my computer if I want to join on my computer as a second device and has a join button , but nothing happens when i click on it any more.(it used to last week)
I have made sure Teams updated on both devices (I have teams for business)
I have signed out of both devices and resigned in
I have rebooted the computer
Can someone help please?
Additional meeting and call-related features and issues within Microsoft Teams for business
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Same here - crazy... such a basic function - maybe not tested in an update.
Days to fix...
Come'on! You're supposed to be Microsoft!
Same problem!!
All of the power users I have spoken to in our organization have the same issue. It started around the 1st of March.
FIX IT MICROSOFT!!!
Thank you Carlos, appreciate the help.
Microsoft has confirmed the problem on their end. And now we play the waiting game...
Carlos, or anyone else that knows - Where can I find this page shown in the screenshot? I'd like to track the issue.
When you are in the Microsoft 365 Admin portal (https://admin.microsoft.com) you can go to Health -> Service Health and view the status there.
Works for meetings just fine, but, not for joining calls.