Join button to add another device on windows teams app not working

Anonymous
2023-03-01T02:15:04+00:00

When I get a call from someone, both my computer and my cell phone rings.

If I answer on the computer, I can go into the teams app on my phone and it will ask me if I want to join the call on the phone. This is works ok.

If I answer on the phone, teams asks me on my computer if I want to join on my computer as a second device and has a join button , but nothing happens when i click on it any more.(it used to last week)

I have made sure Teams updated on both devices (I have teams for business)

I have signed out of both devices and resigned in

I have rebooted the computer

Can someone help please?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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  1. Anonymous
    2023-03-09T19:10:46+00:00

    Can confirm this still isn't working for anyone in our company, even after the newest update.

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  2. Anonymous
    2023-03-09T16:58:17+00:00

    Thanks Mike. I tried that and even threw a reboot in the middle. Its still not working for me. I'm on version "You have Microsoft Teams Version 1.6.00.4472 (32-bit). It was last updated on 3/9/2023. "

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  3. Anonymous
    2023-03-09T16:41:13+00:00

    Theysay it's fixed, but I'm still seeing this issue.

    ![Image](https://learn-attachment.microsoft.com/api/attachments/0066f0c7-65b7-4a50-b33a-5690a2cb5be8?platform=QnA

    I haven't had the opportunity to test this myself but you may need to log out of Teams, exit Teams by right-clicking in the System Tray and then re-opening and re-logging in.

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  4. Anonymous
    2023-03-09T16:28:21+00:00

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  5. Anonymous
    2023-03-09T15:51:03+00:00

    checked with many users and it seems our entire organization is having the same issue. Cannot add a 2nd device to a meeting. Unable to share my screen and be productive. Microsoft, please come up with a fix.

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