Join button to add another device on windows teams app not working

Anonymous
2023-03-01T02:15:04+00:00

When I get a call from someone, both my computer and my cell phone rings.

If I answer on the computer, I can go into the teams app on my phone and it will ask me if I want to join the call on the phone. This is works ok.

If I answer on the phone, teams asks me on my computer if I want to join on my computer as a second device and has a join button , but nothing happens when i click on it any more.(it used to last week)

I have made sure Teams updated on both devices (I have teams for business)

I have signed out of both devices and resigned in

I have rebooted the computer

Can someone help please?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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  1. Anonymous
    2023-03-07T15:40:19+00:00

    Here's hoping the more we are the faster it will get fixed.

    Same issue here.

    Using Personal computer for audio but Work computer for sharing and this is not working for calls.

    Working fine for meetings but having to tell people to join a meeting I just created for a quick one on one sharing session is tedious.

    Cheers! :)

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  2. Anonymous
    2023-03-07T15:37:15+00:00

    We're experiencing the same issue, confirmed impacting all users at our company we've spoke with. Started about 2/28/23 or 3/1/23 following an update. Reinstalling Teams or clearing cache does not fix. Reading this thread this seems to be a Microsoft update that is the culprit. Please escalate if possible, this is impacting a lot of users productivity.

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  3. Anonymous
    2023-03-07T15:11:39+00:00

    Same issue! Please fix :(

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  4. Anonymous
    2023-03-07T13:39:37+00:00

    Same issue for me :(

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  5. Anonymous
    2023-03-07T00:05:38+00:00

    Microsoft has confirmed the problem on their end. And now we play the waiting game...

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