"This item might not exist or is no longer available"

Anonymous
2024-05-10T11:42:47+00:00

Hi,

I've run into this issue today when I tired to open files in my Teams group. I've already looked through thread with the same title, but couldn't find the solution. I haven't change any permissions, and I have sent a message to my school/Admin describing the same issue, but haven't heard back yet. I created the Teams group Monday and had no issue accessing it Wednesday, but when I tried to open it on Friday I got the "This item might not exist or is no longer available" message.

Correlations ID: e94527a1-901a-8000-a972-e264b172d945

Microsoft Teams | Microsoft Teams for education | Files | Find and share files

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  1. Anonymous
    2024-05-10T12:15:11+00:00

    Hi Nicolai,

    Thank you for reaching out. My name is Furkaan, a user just like you. I’d be happy to help you with your concerns. The message "This item might not exist or is no longer available" can be caused by a few things, even though you haven't changed any permissions yourself. Here are a couple of options to try while you wait to hear back from your admin:

    Clear your browser cache and cookies: Sometimes outdated data stored by your browser can cause problems. Clearing your cache and cookies can help resolve temporary glitches.

    Try a different browser: If you're using Chrome, try accessing Teams in Firefox or Edge (or vice versa). This can help identify if the issue is specific to your browser. Check if the group was archived: It's unlikely since you just created it on Monday, but it's worth checking. Archived Teams groups have limited accessibility.

    If you have any additional questions or concerns please don’t hesitate to reach out. Give back to the Community. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below. Best Regards, Furkaan

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