Using Microsoft Teams on macOS, including installation, features, and compatibility
thank you, it worked when the issue has occurred using a secondary monitor
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Hi,
I have recently my Teams on Mac to new version "23285.3809.2525.961". Since the update, I am not getting any chat notification sound at all. I have checked all the relevent setting on micorosoft teams as well as in notification centre on Mac but no luck. Can anyone please help?
Many thanks in advance
Using Microsoft Teams on macOS, including installation, features, and compatibility
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thank you, it worked when the issue has occurred using a secondary monitor
Adding to Utkarsh's reply shared above,
Check if focus mode toggled on in your mac.
-> Click on control center on the top right of your mac machine, turn off focus mode.
I am NOT a Microsoft Agent/Employee.
I hope this is helpful!
Best Regards,
Vashista.
I was able to resolve this thanks to a comment on Reddit -
I went to System Settings > Notifications then turned on "Allow notifications when mirroring or sharing the display"
Removed Teams and Outlook from DND exceptions, and tried both Teams default sound and Mac sound, and all is working now. Not sure why the mirroring setting matters, but it seems to for me.
THANK YOU FOR THIS. Reddit coming through again. This has been bugging me for weeks.
I was able to resolve this thanks to a comment on Reddit -
I went to System Settings > Notifications then turned on "Allow notifications when mirroring or sharing the display"
Removed Teams and Outlook from DND exceptions, and tried both Teams default sound and Mac sound, and all is working now. Not sure why the mirroring setting matters, but it seems to for me.
Thank you! This fixes it for me.
The mirroring setting could be in play if you're using DisplayLink drivers (via a dock) to connect your MacBook to external displays. As soon as I read your suggestion, I knew that would be it!