No chat notification sound after updating Teams to new version 23285.3809.2525.961 on Mac

Anonymous
2023-11-20T10:49:01+00:00

Hi,
I have recently my Teams on Mac to new version "23285.3809.2525.961". Since the update, I am not getting any chat notification sound at all. I have checked all the relevent setting on micorosoft teams as well as in notification centre on Mac but no luck. Can anyone please help?

Many thanks in advance

Microsoft Teams | Microsoft Teams for business | Teams for Mac

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  1. Anonymous
    2024-12-12T15:46:37+00:00

    I was able to resolve this thanks to a comment on Reddit -

    I went to System Settings > Notifications then turned on "Allow notifications when mirroring or sharing the display"

    Removed Teams and Outlook from DND exceptions, and tried both Teams default sound and Mac sound, and all is working now. Not sure why the mirroring setting matters, but it seems to for me.

    Image

    Thank you! This fixes it for me.

    The mirroring setting could be in play if you're using DisplayLink drivers (via a dock) to connect your MacBook to external displays. As soon as I read your suggestion, I knew that would be it!

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  2. Anonymous
    2024-12-04T15:06:12+00:00

    THANK YOU FOR THIS. Reddit coming through again. This has been bugging me for weeks.

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  3. Anonymous
    2024-10-29T20:32:21+00:00

    I was able to resolve this thanks to a comment on Reddit -

    I went to System Settings > Notifications then turned on "Allow notifications when mirroring or sharing the display"

    Removed Teams and Outlook from DND exceptions, and tried both Teams default sound and Mac sound, and all is working now. Not sure why the mirroring setting matters, but it seems to for me.

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    5 people found this answer helpful.
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  4. Anonymous
    2024-10-18T12:15:43+00:00

    Adding to Utkarsh's reply shared above,

    Check if focus mode toggled on in your mac.

    -> Click on control center on the top right of your mac machine, turn off focus mode.

    I am NOT a Microsoft Agent/Employee.

    I hope this is helpful!

    Best Regards,

    Vashista.

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  5. Anonymous
    2024-09-04T07:27:34+00:00

    thank you, it worked when the issue has occurred using a secondary monitor

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