Left & right arrow keys don't move the cursor (in teams)

Anonymous
2021-05-11T01:15:20+00:00

ft and right arrow keys have no effect in TEAMS BUT left-arrow + CTRL moves left one word, and right-arrow + CTRL moves right one word. So it is clear the arrow keys on the keyboard are functioning and sending signals to the computer. I also tried my laptop built in keyboard & the number pad. All have the same effect. What could be making the arrows by themselves not work?  (Up and Down arrows work normally.)

1.      Is it a laptop or desktop computer?
Laptop 

2.      What is the make and model of the keyboard?
HP laptop keyboard & logitech external 

3.      Was it working fine earlier?
Yes at most an hour before

4.      Were there any recent changes made on the computer prior to the issue?
No. Maybe I inadvertently hit some hot key?

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  1. Anonymous
    2022-06-16T10:31:22+00:00

    only 393 so far. i would have guesed more

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  2. Anonymous
    2022-06-16T11:12:07+00:00

    This is driving me insane, but the number of workarounds is amusing.

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    2 people found this answer helpful.
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  3. Anonymous
    2022-06-16T17:38:29+00:00

    +1 for clicking in chat area, hitting ESC, and then clicking back into the text bar. :)

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    8 people found this answer helpful.
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  4. Anonymous
    2022-06-17T16:40:19+00:00

    I'm happy to confirm that the fix for the left & right arrow keys issue is on track to reach public availability by end of June.

    If you still reproduce the issue in July, please fully close and re-sign into Teams to help force a client refresh. We will continue to monitor this post and other feedback sources to measure the success of this fix which has already shown to be effective in our development rings.

    We understand this has been a pain point for a long time and appreciate the community coming together to alert us to it as well as collaborate on possible root causes until we found the right one.

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    10+ people found this answer helpful.
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  5. Anonymous
    2022-06-17T19:47:08+00:00

    Hi, Jason. Is this for all environments? E.g GCC-High?

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